K-9 Clipper Privacy Policy

Privacy Policy

Last Updated: January 10, 2026

Plain-Language Summary

K-9 Clipper collects information to book and provide pet grooming services, manage appointments, process payments, and communicate with customers. We only collect what we need, we do not sell personal information, and we use trusted third-party tools to run our business efficiently.

Our website and customer communications are supported by BrandEase’s BrandBase Web System, which runs on Go High Level. BrandEase may access account information to provide technical support and maintain the system.

You can contact us at any time to ask questions about your information or to request access or correction.

1. Who We Are

Business Name: K-9 Clipper
Owner: Debbie Barker
Business Type: Pet Groomer
Business Address: 4287 Main St, Stouffville, ON L4A 0P3, Canada
Contact Email: [email protected]
Contact Phone: 9050000000

2. Information We Collect

Contact details (name, email, phone), pet information, and appointment preferences
Billing and transaction information (processed by third-party payment providers)
Messages and forms submitted through our website or client portal
Uploaded files or images related to grooming services
Usage data such as IP address, device, and browser information collected for analytics and security

We do not intentionally collect sensitive health information beyond what is reasonably necessary to provide grooming services. Payment card details are handled by our payment processor and are not stored on our servers.

3. How We Use Information

Schedule and deliver grooming services and manage customer accounts
Process payments and issue receipts
Send service, reminder, and follow-up communications
Improve our website, services, and customer experience
Protect our services, prevent fraud, and comply with legal obligations

4. Platform & Support Access

We manage bookings and communications using the BrandBase Web System provided by BrandEase and powered by Go High Level. BrandEase may access our account for support, maintenance, and compliance purposes. Access is limited to authorized personnel.

5. Payments

Payments may be processed through secure, PCI-compliant third-party payment systems. K-9 Clipper does not store full payment card details.

6. Analytics, Advertising & Cookies

We use cookies and similar technologies for site functionality, analytics, and responsible advertising or remarketing. Integrations may include analytics and advertising tools commonly used to understand site usage and improve outreach.

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

7. Sharing of Information

We do not sell personal information. We share information with trusted service providers who help us operate our website, process payments, host data, provide analytics or advertising services, or support our platform, subject to appropriate confidentiality and security obligations.

8. Data Retention

We retain information as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements. This may include retaining appointment and transaction records for statutory periods.

9. Security

We use commercially reasonable safeguards to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Choices & Rights

You may request access to or correction of your personal information by contacting [email protected]. We will respond within a reasonable time.

11. International Transfers

Our service providers may process data in multiple countries. Where required, appropriate safeguards for international transfers are implemented by those providers.